Business Skills All-In-One for Dummies

Author : Kate Burton
Price : Rs 499.00
ISBN 13 : 9788126541461
ISBN 10 : 8126541466
Pages : 616
Type : Paperbound
Remarks : Exclusively distributed by Penguin Books

Business Skills All-In-One for Dummies


Business Skills All-in-One for Dummies is your complete guide to perfecting your communication, management and organizational skills. Inside you'll find simple techniques for improving your performance at work - everything from presentation skills, project management, persuading and influencing people, motivating, managing your workload, managing a team & much more. No other book offers you this much in one volume. It's like having a whole team of business, communication & management experts sitting on your bookshelf...but much less crowded!


Book I: Communicating Effectively
•    Chapter 1: Creating Rapport
•    Chapter 2: Seeing, Hearing & Feeling your way to Better Communication
•    Chapter 3: Pushing the Communication Buttons
•    Chapter 4: Exploring Body Language
•    Chapter 5: Demonstrating Confidence in the Workplace
•    Chapter 6: Asking the Right Questions and Listening with Intent
•    Chapter 7: Gearing your Approach to your Audience: Understanding different Decision-Making Styles
•    Chapter 8: Getting ready to make a Presentation
•    Chapter 9: Using great visual aids in your Presentations
•    Chapter 10: Negotiating powerfully from the Outset

Book II: Building your Commercial Acumen
•    Chapter 1: Get the Right People on Board: Making the Million-Pound Decision
•    Chapter 2: Feeling Confident with Accounting and Budgeting
•    Chapter 3: Harnessing the Power of Technology
•    Chapter 4: The Seven-Step Selling Cycle
•    Chapter 5: Easing Into Change
•    Chapter 6: Dealing with Risk and Uncertainty in Key Projects

Book III: Managing and Leading Others
•    Chapter 1: Working Together in Teams and Groups
•    Chapter 2: Tapping into Passion and Purpose
•    Chapter 3: Tuning into Values
•    Chapter 4: Managing Emotional States
•    Chapter 5: Strengthening Relationships in Tough Times
•    Chapter 6: Dealing with Ethics and Office Politics
•    Chapter 7: Coaching through Conflict
•    Chapter 8: Becoming an Engaging Leader

Book IV: Increasing Productivity and Performance

•    Chapter 1: Leading People to Peak Performance
•    Chapter 2: Making Goals Come Alive
•    Chapter 3: Being an Expert at Performance Appraisal and Management
•    Chapter 4: Project Management: The Key to Achieving Results
•    Chapter 5: Looking at Staff Resources on Projects
•    Chapter 6: Finding Your Motivation
•    Chapter 7: Relax, it's Only Work! Stress in the Workplace
•    Chapter 8: Getting Things Done with the Help of Others
•    Chapter 9: Perfecting the Art of Delegation
•    Chapter 10: Organizing Your Time and Your Tasks
•    Chapter 11: Making the Most of Meetings
•    Chapter 12: Dealing with Your Emails

A complete all-in-one guide for mastering indispensable workplace skills. Ideal for business people, managers, coaches & anyone looking to up-skill in today's competitive job market.

Kate Burton runs a successful international coaching practice working with clients such as Hewlett-Packard, Microsoft and KPMG. Her passion is to improve the working lives for professional men and women and bring new ways of thinking into business.