CompTIA A+ Complete Study Guide: Exams 220-901 and 220-902, 3ed

Author : Quentin Docter, Emmett Dulaney, Toby Skandier
Price : Rs 899.00
ISBN 13 : 9788126562701
ISBN 10 : 8126562706
Pages : 1392
Type : Paperbound

9788126562701

Details

The CompTIA A+ Complete Study Guide is your complete solution for A+ exam preparation. Covering 100% of Exam 220-901 and Exam 220-902 objectives, this book gives you everything you need to ensure that you not only understand the basics of IT, but that you can demonstrate your understanding effectively. Now in its third edition, this guide has been updated to reflect the exam's new focus. Coverage includes the latest best practices, Windows 8/8.1 and mobile OSes and an emphasis on the practical skills required on the job. Clear and concise, this book helps you solidify your understanding of crucial hardware and operating system maintenance and troubleshooting topics covered on the exam.

Introduction
Assessment Test

Part I 220-901
Chapter 1 Motherboards, Processors and Memory
·Identifying Components of Motherboards
·System Board Form Factors
·System Board Components
·Identifying Purposes and Characteristics of Processors
·Identifying Purposes and Characteristics of Memory
·Important Memory Terms
·Types of Memory
·Memory Packaging
·Identifying Purposes and Characteristics of Cooling Systems
·Fans
·Memory Cooling
·Hard Drive Cooling
·Chipset Cooling
·CPU Cooling
·Summary
·Exam Essentials
·Review Questions
·Performance Based Question 1
·Performance Based Question 2

Chapter 2 Storage Devices and Power Supplies
·Identifying Purposes and Characteristics of Storage Devices
·Hard Disk Drive Systems
·Solid-State Drives
·Optical Storage Drives
·Drive Interfaces and RAID
·Removable Storage and Media
·Installing, Removing and Configuring Storage Devices
·Identifying Purposes and Characteristics of Power Supplies
·Dual-Rail Architecture
·Power and Voltage Ratings
·Power Connectors
·Replacing Power Supplies
·AC Adapters as Power Supplies
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 3 Peripherals and Expansion
·Installing and Configuring Expansion Cards
·Video
·Multimedia
·I/O
·Communications
·Adapter Configuration
·Identifying Characteristics of Connectors and Cables
·Device Connector Types
·Common Peripheral Cables and Their Interfaces
·Video Display Cables and Connectors
·Input Devices
·Mouse
·Touchpad
·Keyboard
·Scanner
·Barcode Reader
·Digitizer
·Biometric Devices
·Gamepads and Joysticks
·Motion Sensor
·Smart Card Reader
·Multimedia Input Devices
·Output Devices
·Printers
·Speakers
·Display Devices
·Input and Output Devices
·Touchscreens
·KVM Switch
·Smart TV
·Set-Top Box
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Questions

Chapter 4 Display Devices
·Understanding Display Types and Settings
·Video Display Types
·Adjusting Display Settings
·Understanding Video Standards and Technologies
·Video Standards
·Advanced Video Resolutions and Concepts
·Summary
·Exam Essentials
·Review Questions
·Performance Based Question

Chapter 5 Custom Configurations
·Standard Thick Clients  
·Graphic and CAD / CAM Design Workstations
·CPU Enhancements
·Video Enhancements  
·Maximized RAM
·Audio / Video Editing Workstations
·Video Enhancements
·Specialized Audio
·Specialized Hard Drives
·Virtualization Workstations
·CPU Enhancements
·Maximized RAM
·Gaming PCs
·CPU Enhancements
·Video Enhancements
·Specialized Audio
·Enhanced Cooling
·Home Theater PCs
·Video Enhancements
·Specialized Audio
·Special Chassis and TV Tuner
·Thin Clients
·Home Server PCs
·Media Streaming Capabilities
·File and Print Sharing Services
·Gigabit NIC
·RAID Array
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 6 Networking Fundamentals
·Understanding Networking Principles
·Understanding Networking Fundamentals
·Identifying Common Network Hardware
·Network Interface Cards (NICs)
·Cables and Connectors
·Networking Components
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 7 Introduction to TCP/IP
·Understanding TCP/IP
·TCP/IP Structure
·Understanding IP Addressing
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 8 Installing Wireless and SOHO Networks
·Understanding Wireless Networking
·802.11 Networking Standards
·802.11 Devices
·Wireless Encryption Methods
·Installing and Configuring SOHO Networks
·Choosing Connection Types
·Installing the Network
·Configuring a Wireless Router
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 9 Understanding Laptops
·Understanding Laptop Architecture
·Laptops vs. Desktops
·Laptop Case
·Motherboards and Processors
·Memory
·Storage
·Input Devices
·Expansion Buses and Ports
·Docking Stations
·Power Systems
·Laptop Displays
·Cable Locks
·Disassembling and Reassembling Laptops
·Using the Right Tools
·Replacing Laptop Components
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 10 Understanding Mobile Devices
·Understanding Mobile Devices
·Characteristics of Mobile Devices
·Tablets
·Smartphones
·Phablets
·e-Readers
·GPS
·Smart Cameras
·Wearable Technology Devices
·Connection Types
·Mobile Device Accessories
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 11 Installing and Configuring Printers
·Understanding Print Technologies and Imaging Processes
·Impact Printers
·Inkjet
·Laser Printers
·Thermal Printers
·Virtual Printers
·Installing and Configuring Printers
·Printer Interface Components  
·Installing and Sharing Local Printers
·Installing and Sharing Networked Printers
·Performing Printer Maintenance and Upgrades
·Performing Printer Maintenance
·Installing Printer Upgrades
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 12 Hardware and Network Troubleshooting
·Troubleshooting Core Hardware Issues
·Troubleshooting Motherboards, CPUs, RAM and Power Problems
·Troubleshooting Storage Device Problems
·Troubleshooting Video Issues
·Troubleshooting Mobile Devices, Printers and Networking
·Troubleshooting Common Mobile Device Issues
·Troubleshooting Printer Problems
·Troubleshooting Networking Problems
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Part II 220-902
Chapter 13 Operating System Basics
·Understanding Operating Systems
·Operating System Terms and Concepts
·Minimum System Requirements
·The Windows Interface
·What's in a Window?
·Updating Windows
·Creating Restore Points
·File Management
·Going Virtual
·Preparing for the Exam
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 14 Operating System Administration
·Interacting with Operating Systems
·Control Panel
·The Command Prompt
·Virtual Memory
·Administrative Tools
·Task Manager
·MMC
·Computer Management
·Services
·Performance Monitor
·Task Scheduler  
·Windows System Configuration Tools
·Power Management
·Disk Management
·Getting Disks Ready to Store Files and Programs
·Backing Up the Data on Your Drives
·Checking the Health of Hard Disks and Optimizing Their Performance
·User Authentication
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question
 
Chapter 15 Working with Windows 8/8.1
·Windows Editions
·Installing Windows 8
·Unattended Installation / Image Deployment
·Remote Network Installation
·Multiboot Installation
·Repair Installation / Refresh / Restore
·Recovery Partition
·Windows 8 Boot Methods
·Internal Hard Drive (Partition)
·External/Hot Swappable Drive
·Flash Drives
·Solid-State Drives
·Netboot
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 16 Working with Windows 7
·Windows 7 Editions
·Installing Windows 7
·Upgrading to Windows 7
·Upgrading Editions of Windows 7
·Installation / Upgrade Boot Options
·The Windows 7 Boot Sequences
·Key Boot Files
·Windows 7 Features
·Tools in Windows 7
·Windows 7 Administrative Tools
·Local Users and Groups
·Local Security Policy
·System Configuration
·Component Services
·Data Sources
·Print Management
·Windows Memory Diagnostics
·Unique Control Panel Utilities
·Home Group  
·RemoteApp and Desktop Connections
·Troubleshooting
·Networking and Windows 7
·Configuring an Alternative IP Address in Windows
·Network Card Properties
·Configuring Windows Networking
·Windows 7 System Performance and Optimization
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 17 Working with Windows Vista
·Windows Vista Editions
·Installing Windows Vista
·Clean Install
·Upgrading to Windows Vista
·Transferring to Windows Vista
·The Windows Vista Boot Sequences
·Key Boot Files
·Windows Vista Features
·Tools in Windows Vista
·Windows Vista Administrative Tools
·Users and Groups
·Local Security Policy
·System Configuration
·Component Services
·Data Sources
·Print Management
·Windows Memory Diagnostics
·Distinctive Utilities
·Tablet PC Settings
·Pen and Input Devices
·Offline Files
·Problem Reports and Solutions  
·Printers
·Networking and Windows Vista
·Vista System Performance and Optimization
·Aero
·User Account Control  
·Indexing
·Sidebar
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 18 Working with Mac OS and Linux
·Best Practices
·Scheduled Backups
·Scheduled Disk Maintenance
·System Updates / App Store
·Patch Management
·Driver / Firmware Updates
·Antivirus / Antimalware Updates
·Tools
·Features
·Basic Linux Commands
·Understanding the Syntax of Shell Commands
·Discovering and Using Linux Commands
·Becoming root (Super user)
·Managing Processes
·Directory Navigation
·Directory Listings
·Changing Permissions and Ownership
·Working with Files
·Working with Directories
·Networking Utilities
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 19 Security
·Common Prevention Methods
·Physical Security
·Digital Security
·User Education / AUP
·Principle of Least Privilege
·Email Filtering
·Virtual Private Networks
·Common Security Threats
·Social Engineering
·Password Attacks
·Malware
·Man-in-the-Middle Attacks
·Rootkits
·Phishing
·Shoulder Surfing
·Spyware
·Viruses
·Worms
·Trojans
·Ransomware
·Spoofing
·Zero-Day Attack
·Zombie / Botnet
·Non-Complaint Systems
·Workstation Security Best Practices
·Setting Strong Passwords
·Requiring Passwords and Expiration
·Account Management
·Restricting User Permissions
·Add Login Time Restrictions
·Act on Failed Login Attempts
·Changing Default Usernames
·Disabling the Guest Account
·Screensaver Required Password
·Disable Autorun
·Data Loss Prevention
·Working with Windows OS Security Settings
·Users and Groups
·NTFS vs. Share Permissions
·Shared Files and Folders
·System Files and Folders
·User Authentication
·BitLocker and BitLocker To Go
·EFS
·Mobile Device Security
·Screen Locks
·Remote Wipes and Locator Applications
·Remote Backup
·Operating System Updates
·Destruction and Disposal Methods
·Recycling or Repurposing Best Practices
·Low-Level Format vs. Standard Format
·Hard Drive Sanitation and Sanitation Methods
·Physical Destruction
·Securing a SOHO Network (Wireless)
·Change Default Usernames and Passwords
·Changing the SSID  
·Setting Encryption
·Disabling SSID Broadcast
·Enable MAC Filtering
·Antenna and Access Point Placement
·Radio Power Levels
·Assign Static IP Addresses
·WPS
·Securing a SOHO Network (Wired)  
·Change Default Usernames and Passwords
·Assign Static IP Addresses
·Disabling Ports
·Physical Security
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 20 Network Services, Cloud Computing and Virtualization  
·Understanding Network Services
·Server Roles
·Internet Appliances
·Legacy and Embedded Systems
·Understanding Cloud Computing and Virtualization
·Concepts of Cloud Computing
·Understanding Virtualization
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 21 Mobile Operating Systems and Connectivity
·Understanding Mobile Operating Systems
·Comparing Mobile Operating Systems
·Understanding Sensors and Calibration
·Using Additional Mobile Operating System Features
·Network Connectivity and Email
·Understanding Cellular Data Connections
·Establishing Wi-Fi Connectivity
·Establishing Bluetooth Connectivity
·Configuring Email Accounts
·Mobile Device Synchronization
·Syncing Apple iOS Devices
·Syncing Android Devices
·Software Installation Requirements
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 22 Troubleshooting Theory, OSs and Security
·Understanding Troubleshooting Theory
·Identifying the Problem
·Establishing a Theory
·Testing Solutions
·Establishing a Plan of Action
·Verifying Functionality
·Documenting the Work
·Troubleshooting Operating Systems
·Common Symptoms
·Operating System Tools
·Troubleshooting Security Issues
·Common Symptoms
·Security Tools
·Best Practices for Malware Removal
·Troubleshooting Mobile Issues
·Troubleshooting Mobile Security Issues
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Chapter 23 Understanding Operational Procedures
·Understanding Safety Procedures
·Identifying Potential Safety Hazards
·Creating a Safe Workplace
·Understanding Environmental Controls
·Managing the Physical Environment
·Handling and Disposing of Computer Equipment
·Understanding Policies, Licensing and Privacy
·Managing Software Licenses
·Managing Sensitive Information
·Demonstrating Professionalism
·Communicating with Customers
·Using Appropriate Behavior
·Putting It All in Perspective
·Summary
·Exam Essentials
·Review Questions
·Performance-Based Question

Appendix A Answers to Review Questions
Chapter 1: Motherboards, Processors and Memory
Chapter 2: Storage Devices and Power Supplies
Chapter 3: Peripherals and Expansion
Chapter 4: Display Devices
Chapter 5: Custom Configurations
Chapter 6: Network Fundamentals
Chapter 7: Introduction to TCP/IP
Chapter 8: Installing Wireless and SOHO Networks
Chapter 9: Understanding Laptops
Chapter 10: Understanding Mobile Devices
Chapter 11: Installing and Configuring Printers
Chapter 12: Hardware and Network Troubleshooting
Chapter 13: Operating System Basics
Chapter 14: Operating System Administration
Chapter 15: Working with Windows 8/8.1
Chapter 16: Working with Windows 7
Chapter 17: Working with Windows Vista
Chapter 18: Working with Mac OS and Linux
Chapter 19: Security
Chapter 20: Network Services, Cloud Computing, and Virtualization
Chapter 21: Mobile Operating Systems and Connectivity
Chapter 22: Troubleshooting Theory, OSs and Security
Chapter 23: Understanding Operational Procedures

Appendix B Answers to Performance-Based Questions
Chapter 1: Motherboards, Processors and Memory
Chapter 2: Storage Devices and Power Supplies
Chapter 3: Peripherals and Expansion
Chapter 4: Display Devices
Chapter 5: Custom Configurations
Chapter 6: Network Fundamentals
Chapter 7: Introduction to TCP/IP
Chapter 8: Installing Wireless and SOHO Networks
Chapter 9: Understanding Laptops
Chapter 10: Understanding Mobile Devices
Chapter 11: Installing and Configuring Printers
Chapter 12: Hardware and Network Troubleshooting
Chapter 13: Operating System Basics
Chapter 14: Operating System Administration
Chapter 15: Working with Windows 8/8.1
Chapter 16: Working with Windows 7
Chapter 17: Working with Windows Vista
Chapter 18: Working with Mac OS and Linux
Chapter 19: Security
Chapter 20: Network Services, Cloud Computing, |and Virtualization
Chapter 21: Mobile Operating Systems and Connectivity
Chapter 22: Troubleshooting Theory, OSs, and Security
Chapter 23: Understanding Operational Procedures
Index

Primary Audience: Those preparing for their A+ certification. This book will cover both exams: 220-901 and 220-X902. Candidates should have a minimum of 500 hours of hands-on IT experience.

Secondary Audience: Those looking to renew their A+ certification, or anybody in the hardware and PC technician field. Many hardware repair consultants require their technicians to be A+ certified. For instance, Geeks on Call requires all its in-the-field tech to have their A+ credentials.

Emmett Dulaney A+, Network+, Security+, MCT, is an Assistant Professor at Anderson University. He has written several certification books on Windows, Security, IT project management and UNIX, and was co-author of two of Sybex's leading certification titles: CompTIA A+ Complete Study Guide and CompTIA Security+ Study Guide. He is also a well-known certification columnist for Redmond Magazine and CertCities.com.

Quentin Docter A+, MCSE, CNE, CCNA, and SCSA, has over 17 years IT experience. During his career, he has worked as a technician, network administrator, consultant, trainer, author, and web developer. He is now working as an IT consultant and author based out of Cincinnati, Ohio.

Toby Skandier A+, Network +, i-Net+, Server+, is founder of Talskan Technologies, LLC, a technical education provider based in North Carolina. Each has authored numerous books, including the previous edition of the CompTIA A+ Complete Study Guide for exams 220-801 and 220-802.