Fundamentals of Business Communication

Kumkum Bhardwaj

ISBN: 9789388425926

530 pages

INR 645

Description

Fundamentals of Business Communication serves as a comprehensive, up-to-date introduction to modern business communication that integrates communication theory and practice for success in business.

 

Unit 1: Understanding Business Communication
  1.   AN Introduction to Communication
  2.  Directions of Communication 
  3.  Media of Communication
  4.  Organizational Communication
  5.  Barriers to Communication
  6.  Principles of Effective Communication


Unit 2: Interpersonal and Group Communication Skills
  7.  Listening Skills 
  8.   Oral Presentations
  9.   Team Presentations
10. Communication with People from Different Cultures


Unit 3: Written Communication Skills 
11.    Business Meetings
12.    The Process of Writing
13.    Problem Solving Skills 
14.    Business Correspondence 
15.    Business Reports
16.    Business Proposals 
17.    Modern Communication Devices


Unit 4: Employment Communication
18.    Resume and Job Application Letter
19.     Interview Skills 


Unit 5: Grammar, Mechanics, and Usage
20. Language-Basic Tool for Business Communication
21. Language-Basic Tool for Business Communication
22. Grammar: Parts of Speech
23. Aids to Correct Writing: Tenses, Auxiliaries and Modals, Conditionals, Infinitives, Gerunds and Participles, Active and Passive Voice, Subject-Verb Agreement, Prefixes and Suffixes
24. Developing Effective Sentences
25. Developing Unified, Orderly Paragraphs
26. Punctuation and Mechanics of Business Writing

APPENDICES
1. Guidelines for Typing Business Letters
2. Foreign Words and Phrases Used in Business Communication
3. Idiomatic Expressions with Prepositions
4. List of Confusables
5. List of Misspelled words
6. Distinction between Similar Expressions