Implementing Juran's Road Map for Quality Leadership: Benchmarks and Results

Al Endres

ISBN: 9788126577552




Implementing Juran's Road Map for Quality Leadership is a practical guide to quality management based on papers, presentations, and topic tracks from the Juran Institute's annual IMPRO® conference for quality practitioners. First-hand perspectives, charts, checklists, and benchmarks form a comprehensive step-by-step road map for managers who want to successfully introduce and sustain quality initiatives. This book distills more than 10 years of the Juran Institute's thinking and practice of quality management into a valuable resource for quality professionals.

  • Accelerating Performance Through Quality.
  • A Road Map for Accelerating Performance.
  • Preparing for the Journey.
  • Starting the Journey.
  • Expanding the Gains.
  • Integration: Perpetuating Performance Improvement.
  • Index.