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Management Information System

Sashikala Parimi

ISBN: 9789350043059

436 pages

eBook also available for institutional users 

INR 349


The book entitled Management Information System is written keeping in mind the needs of students pursuing management or other allied courses. The concise and accessible style of the book is also suitable for managers to achieve operational excellence and enhance their decision-making capabilities. The book provides a comprehensive and integrative coverage of MIS concepts, essential technologies, and information system applications along with their impact on managerial decision making. A summary and learning exercise are given at the end of each chapter to help the readers reinforce the concepts studied in the chapter. The book also contains real-world examples, data, and facts to provide the readers in-depth understanding of the subject matter.

Introduction to Management Information System

1.1 Introduction

1.2 Concept of Information System (IS)

1.3 Management Information System (MIS)

1.4 Structure of MIS

Applications and Strategic Advantages of MIS

2.1 Introduction

2.2 Applications of MIS in Finance and Accounting

2.3 Applications of MIS in Marketing

2.4 Application of MIS in Production

2.5 Application of MIS in Human Resource Management

2.6 Strategic Management Information System

2.7 Strategy Levels

2.8 Application of MIS for Strategic Advantage

2.9 Customer Relationship Management (CRM) System

2.10 Supply Chain Management (SCM) System

2.11 Business Process Re-Engineering (BPR) Systems

2.12 Enterprise Resource Planning (ERP) System

Introduction to Computer Systems

3.1 Introduction

3.2 Defining Computer

3.3 History of Computer and Its Pioneers

3.4 Exploring the Generations of Modern Computer

3.5 Exploring the Basic Components of a Computer

3.6 Exploring the Basic Structure of a Computer

3.7 Computer Hardware - Input/ Output devices

3.8 Describing Computer Software

3.9 Categorizing Computers

Management of Data Resources

4.1 Introduction

4.2 Concept of Data

4.3 Concept of Database

4.4 Designing Database and Database Modeling

4.5 DBMS

4.6 Basic DBMS Concepts

4.7 SQL


4.9 Data Processing

4.10 Information Concept

Communication Technology and Network

5.1 Introduction

5.2 Understanding Communication Technology

5.3 Networking - Convergence of Computing and Communication

5.4 Hardware and Software Used for Networking

5.5 Applying Communication Networks in Organization

5.6 Describing the Internet

Decision Support System (DSS)

6.1 Introduction

6.2 Concept of Decision Making

6.3 Understanding Decision Support System (DSS)

6.4 Types of DSS

6.5 Tools and Technologies Supporting DSS

6.6 DSS and Outsourcing

6.7 Group Decision Support Systems

6.8 Executive Support Systems (ESS)

System Development and Design

7.1 Introduction

7.2 The System Approach

7.3 Developing Information System

7.4 Traditional System Development Lifecycle

7.5 Concept of System Analysis

7.6 System Design

7.7 Alternative System Building Methods

7.8 System Development and Organizational Change

Knowledge Management and Artificial Intelligence in Business

8.1 Introduction

8.2 Knowledge in Business

8.3 Knowledge Management

8.4 Knowledge Support System

8.5 Knowledge Worker

8.6 Strategic Advantage with Knowledge Management

8.7 Protection of Corporate Knowledge

8.8 Concept of Intelligence

8.9 Artificial Intelligence

8.10 Evolution of Artificial Intelligence

8.11 Applications of Artificial Intelligence

8.12 Generating Artificial Intelligence

8.13 Expert Systems

8.14 Swarm Intelligence (SI)

8.15 Summary

8.16 Key Terms

8.17 Exercise

Information Technology and Globalization

9.1 Introduction

9.2 Information Technology

9.3 Globalization and IT

9.4 Breaking Business Barriers-International Business

9.5 Managing Global Information System

9.6 Recent Global Business Trends


10.1 Introduction

10.2 E-Commerce and its Models

10.3 Generations of E-commerce

10.4 Advantages of E-commerce

10.5 E-Marketplace Technology

10.6 Introducing EDI

10.7 E-Commerce in India

10.8 E-Cash and E-Payment Scheme

10.9 Purchase Order Processing and Payment

10.10 E-Transaction and Secure E-Transaction

10.11 Certificate Issuance

10.12 Recent Trends in Shopping

10.13 Mobile Commerce

10.14 Business Intelligence

MIS in Project Management

11.1 Introduction

11.2 Overview of Project Management

11.3 Understanding Project Management Information System (PMIS)

11.4 Introduction to Project Management Software (PMS)

11.5 Introduction to the Microsoft Project Software

Information System Security and Control

12.1 Introduction

12.2 Ethical Aspects in Information Technology

12.3 Importance of Ethics in IT

12.4 Achieving Ethics in IT

12.5 Ethical Challenges of IT

12.6 Security Management and Control

12.7 Management of Risks

12.8 Requirement of Regulatory System

General Technological Knowledge

13.1 Introduction

13.2 Operating Systems

13.3 Domain Name System

13.4 Web Page

13.5 Web Browser

13.6 Web Server

13.7 Website

13.8 Website Hosting

13.9 E-Mail

13.10 Microsoft Word

13.11 Microsoft Excel

13.12 Microsoft PowerPoint