Lean Six Sigma for Dummies 2ed

John Morgan

ISBN: 9788126551002

320 pages

INR 499

Description

Fine-tune your business processes and maximise the quality and efficiency of your organisation.

 

If you want to make your organisation or team more productive, you have to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. Lean Six Sigma For Dummies outlines the key concepts of this strategy in plain English and explains how you can use it to get the very best out of your business. This second edition includes:

 

• Lots of extra tools and techniques for implementing Lean Six Sigma

• New guidance on policy deployment

• New guidance on managing change in your organisation

• Useful techniques for choosing which projects to tackle with Lean Six Sigma.

 

Introduction

Part I: Lean Six Sigma Basics

Chapter 1: Defining Lean Six Sigma

Chapter 2: Understanding the Principles of Lean Six Sigma

Part II: Working with Lean Six Sigma

Chapter 3: Identifying Your Customers

Chapter 4: Understanding Your Customers' Needs

Chapter 5: Determining the Chain of Events

Part III: Assessing Performance

Chapter 6: Gathering Information

Chapter 7: Presenting Your Data

Chapter 8: Analysing What's Affecting Performance

Part IV: Improving the Processes

Chapter 9: Identifying Value-Added Steps and Waste

Chapter 10: Discovering the Opportunity for Prevention

Chapter 11: Identifying and Tackling Bottlenecks

Chapter 12: Introducing Design for Six Sigma

Part V: Deploying Lean Six Sigma

Chapter 13: Leading the Deployment

Chapter 14: Selecting the Right Projects

Chapter 15: Understanding the People Issues

Part VI: The Part of Tens

Chapter 16: Ten Best Practices

Chapter 17: Ten Pitfalls to Avoid

Chapter 18: Ten Places to Go for Help

Index