Performance Management

Dr. C. Appa Rao

ISBN: 9789350042892

388 pages

eBook also available for institutional users 

INR 899


This book is a comprehensive textbook on Performance Management that fulfills the needs of the management students. The author, with his extensive experience of teaching the subject has realized that, despite a plethora of books on Performance Management, students still experience difficulty in finding out an easily understandable book covering, by and large, the course structure prescribed by various universities. Keeping this need in view, the author has endeavoured to bring out this book encompassing the important concepts of performance management generally prescribed for management students by most of the universities.

Part I : Fundamentals of Performance Management

· Introduction to Performance Management

· Defining and Measuring Performance

· Historical Perspective of Performance Management

· Goal Setting Theory and Expectancy Theory

· Performance Management Model and System


Part II : Performance Management  Process - I

· Performance Planning

· Performance Standards

· Key Performance Areas and Key Result Areas

· Competence and Competency Mapping

· Performance Execution and Monitoring


Part III : Performance Management Process - II

· Performance Appraisal

· 360-Degree Appraisal

· Performance Review and Feedback

· Employee Development through Performance Management

· Coaching, Counseling and Mentoring

· Performance Related Pay


Part IV:  Team and Organizational Performance Management

· Managing Team Performance

· High Performance Work Teams

· Balanced Scorecard

· Integrated Performance and Concept of Maturity Alignment


Part V:  Case Studies




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