Soft Skills: An Integrated Approach to Maximise Personality
ISBN: 9788126556397
268 pages
eBook also available for institutional users
For more information write to us at: acadmktg@wiley.com
Description
The book features a practical and time-tested learning program on soft skills that prepares job aspirants to build employment skills quickly. The book is designed with a clear objective to identify the need of the present generation and empower them with the right set of skills to make them employable. With the bunch of soft skills, the book chips in to fill the void between the university curriculum and current industrial needs. The book gives them an inner edge and effectiveness to work with people and excel at workplace.
Preface
Acknowledgement
Authors’ Profiles
Chapter 1 Soft Skills vs Hard Skills: An Introduction
- Introduction
- Skills to Master
- Academia – Industry Connect
- Softening of the Hard Skills
- Interdisciplinary Relevance
- Global Perspectives on Soft Skills
- National Initiatives and Priority
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: Management of Teachers
Section 1 Social Skills
Chapter 2 Personality Development
- Knowing Yourself
- Positive Thinking
- Johari’s Window
- Communication Skills
- Non-verbal Communication
- Physical Fitness
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: Harsha Real Estates
Chapter 3 Emotional Intelligence
- Meaning and Definition
- Need for Emotional Intelligence
- Intelligence Quotient versus Emotional Intelligence Quotient
- Components of Emotional Intelligence
- Competencies of Emotional Intelligence
- Skills to Develop Emotional Intelligence
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: Shipra Technologies
Chapter 4 Etiquette and Mannerism
- Introduction
- Professional Etiquette
- Technology Etiquette
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: TSMPL Steel
- Caselet 2: IBM India Pvt. Limited
Section 2 Academic Skills
Chapter 5 Communication Today
- Introduction
- Significance of Communication
- GSC’s 3M Model of Communication: A Simple Approach
- Vitality of the Communication Process
- Virtues of Listening
- Fundamentals of Good Listening
- Nature of Non-Verbal Communication
- Need for Intercultural Communication
- Communication in a Digital World
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: Communication Skills for Life
Chapter 6 Employment Communication: Resume and Job Application
- Introduction
- What is a Resume?
- What is a Curriculum Vitae?
- What is a Scannable Resume?
- How to Develop an Impressive Resume
- Different Formats of Resume
- Job Application or Cover Letter
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: Placement Puzzle
Chapter 7 Professional Presentation
- Nature of Oral Presentation
- Planning a Presentation
- Preparing the Presentation
- Delivering the Presentation
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Caselet 1: Crusader of Women Empowerment
Chapter 8 Job Interviews
- Introduction
- Importance of Resume
- Definition of Interview
- Background Information
- Types of Interviews
- Preparatory Steps for Job Interviews
- Interview Skill Tips
- Changes in the Interview Process
- Frequently Asked Questions During Interviews
- Summary
- Chapter Review
- Direct Questions
- Analytical Questions
- Resources for Further Reflections
- Books
- Movies to Watch
- Caselet 1: Interview Plan
Chapter 9 Group Discussion
- Introduction
- Ambience / Seating Arrangement for Group Discussion
- Importance of Group Discussions
- Difference between Group Discussion