Part A: Introduction 
			- How to Use this Book?
 - Answer Writing Strategy for Part A
 
		Unit 1:  Ethics and Human Interface
			- Ethics and Human Interface
 
		
			- Dimensions of Ethics
 - Determinants of Ethics
 - Consequences of Ethics
 
		
			- Ethics in Private and Public Relationships
 
		
			- Ethics in Private Relationships
 - Ethics in Public Relationships
 - Professional Ethics
 - Other Dimensions in Applied Ethics
 
		
			- Human Values 
 
		
			- Values
 - Role of Family, Society, and Education in Inculcating Values
 
		Unit 2:  Attitude—Content, Structure, and Functions
			- Attitude—Content, Structure, and Functions
 
		
			- Attitude
 - Structure and Content of Attitude
 - Properties of Attitude
 - Functions of Attitude
 - Attitude Formation
 - Attitude and Behaviour
 - Moral Attitude
 - Political Attitude
 
		
			- Social Influence and Persuasion
 
		
			- Social Influence
 - Persuasion
 - Persuasion Skills
 
		Unit 3:  Aptitude and Foundational Values for Civil Service
			- Aptitude and Foundational Values for Civil Service
 
		
			- Aptitude
 - Foundational Values for Civil Service
 - Non-Partnership
 - Impartiality
 - Objectivity
 - Tolerance
 - Dedication to Public Service
 - Empathy
 - Compassion towards Weaker Sections
 - Other Significant Values for Civil Servants
 - Efficiency
 - Accountability
 - Courage
 - Other Skills and Competencies
 
		Unit 4:  Emotional Intelligence—Concept, Utility and Application
			- Emotional Intelligence—Concepts, Utilities, and Application
 
		
			- Emotions
 - Intelligence
 - Emotional Intelligence (EI): The Concept
 - Importance and Utility of Emotional Intelligence in Governance and Administration
 
		Unit 5:  Thinkers, Philosophers, Leaders, and Reformers
			- Contributions of Moral Thinkers and Philosophers from India and the World to the Concepts of Morality
 
		
			- Contributions of Thinkers and Philosophers
 - Thinkers from Around the World
 - Thinkers from India
 
		
			- Lessons from the Lives and Teachings of Great Leaders, Reformers, and Administrators 
 
		
			- Lessons from the Lives and Teachings of Great Leaders
 - Lessons from the Lives and Teachings of Reformers
 - Lessons from the Lives and Teachings of Administrators
 
		Unit 6:  Ethics in Public Administration
			- Ethics in Public Administration
 
		
			- Ethics in Public Administration
 - Importance of Ethics in Public Administration
 - Ethical Concerns and Dilemmas in Government Institutions
 - Ethical Concerns and Dilemmas in Private Institutions
 - Strategies for Ethical Action
 - Laws, Rules, Regulations, and Conscience as Sources of Ethical Guidance
 - Accountability and Ethical Governance
 - Governance
 - Strengthening Ethical and Moral Values in Governance
 
		
			- Ethical Issues in International Relations and Funding
 
		
			- Ethical Issues in International Relations and Funding
 - Environmental Issues
 - Security Issues
 - Ethical Issues in International Funding
 
		
			- Corporate Governance
 
		
			- Corporate Governance
 - Corporate Social Responsibility
 - Business Ethics
 
		Unit 7:  Probity in Governance
			- Probity in Governance
 
		
			- Concept of Public Service
 - Philosophical Basis of Governance and Probity
 
		
			- Information Sharing and Transparency in the Government
 
		
			- Information Sharing and Transparency in the Government
 - Right to Information
 
		
			- Codes and Charters
 
		
			- Code of Ethics
 - Code of Conduct
 - Citizens’ Charter
 
		
			- Work Culture, Quality of Service Delivery, and Utilisation of Public Funds
 
		
			- Work Culture
 - Quality of Service Delivery
 - Utilisation of Public Funds
 
		
			- Challenges of Corruption
 
		
		Part B: Introduction to Case Studies
			- How to Write Answer for Part B?
 
		Unit 1: Solved Case Studies
			- UPSC CSE Main 2023
 - UPSC CSE Main 2022
 - UPSC CSE Main 2021
 - UPSC CSE Main 2020
 - UPSC CSE Main 2019
 - UPSC CSE Main 2017
 
		Unit 2: Practice Case Studies
Work Culture
Corporate Governance
Corruption Cases
Environment versus Development
Police-Related Cases
Marginalised Sections
Media and Ethics
Role-Based Case Studies
Miscellaneous